#364 – Chris Voss: FBI Hostage Negotiator

Chris Voss is a former FBI hostage and crisis negotiator and author of Never Split the Difference: Negotiating As If Your Life Depended On It. Please support this podcast by checking out our sponsors:
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EPISODE LINKS:
Chris’s Instagram: https://instagram.com/thefbinegotiator
Chris’s Twitter: https://twitter.com/fbinegotiator
Chris’s Website: https://blackswanltd.com
Chris’s Masterclass: https://masterclass.com/classes/chris-voss-teaches-the-art-of-negotiation
Never Split the Difference (book): https://amzn.to/3J5scNC

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OUTLINE:
Here’s the timestamps for the episode. On some podcast players you should be able to click the timestamp to jump to that time.
(00:00)– Introduction
(06:31)– Negotiation
(12:21)– Reason vs Emotion
(27:17)– How to listen
(36:06)– Negotiation with terrorists
(38:14)– Brittney Griner
(39:53)– Putin and Zelenskyy
(47:13)– Donald Trump
(54:23)– When to walk away
(58:37)– Israel and Palestine
(1:06:16)– Al-Qaeda
(1:11:46)– Three voices of negotiation
(1:20:11)– Strategic umbrage
(1:23:18)– Mirroring
(1:26:29)– Labeling
(1:33:55)– Exhaustion
(1:36:09)– The word “fair”
(1:39:06)– Closing the deal
(1:41:03)– Manipulation and lying
(1:42:58)– Conversation vs Negotiation
(1:54:17)– The 7-38-55 Rule
(1:58:16)– Chatbots
(2:07:39)– War
(2:09:10)– Advice for young people