Designing a Service Delivery Process that Builds Customer Loyalty

Wayne Mullins is the founder and CEO of Ugly Mug Marketing. He has helped scale multiple companies while helping hundreds of entrepreneurs. He influences more than 250,000 entrepreneurs through his training program and books. He is the author of Full Circle Marketing: Transform Your Marketing and Turn Your Customers Into Evangelists.

In this episode, we talked about culture, customer avatar, marketing, leadership…