Effective Customer Relationship Management Strategies to Scale Your Home Service Business

Anthony Cafagna is the founder and CEO of All City Plumbing, a highly rated plumbing company established in 2009during the Great Recession. Based in Rancho Cucamonga, Anthony ensures that his business is up to date with the latest technology and equipment to solve plumbing problems as safely and efficiently as possible. Through his successful leadership in tough economic times, All City Plumbing now has approximately 90 employees, 80 vans and generates over $20 million in annual revenue.

In this episode, we talked about pricing strategies, practice groups, CRM strategies...